Boatter.com – Privacy Policy

Last Updated: November 1st, 2025

1. Introduction

Boatter.com (“Boatter,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, and related services (“Services”).

By using Boatter.com, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, address, phone number, email address.

  • Payment and billing details are processed through secure third-party payment processors.

  • Boat details, descriptions, photos, and ownership documentation.

  • Our platform facilitates the transmission of messages.

b. Automatically Collected Information

  • IP address, browser type, device information.

  • Pages visited, time spent on the site, clicks, and search queries.

  • Location data will be collected only if it is enabled on your device.

c. Third-Party Data

  • We collect information from identity verification services and public databases.

3. How We Use Your Information

We use your information to:

  • Facilitate rentals and sales between Owners and Clients.

  • Process payments and commissions.

  • Verify user identities and prevent fraud.

  • Improve and personalize our Services.

  • We'll let you know about listings, bookings, and account matters.

  • Please be sure to comply with legal obligations.

4. Sharing of Information

We may share your information:

  • With other Users to facilitate bookings and sales.

  • With payment processors, cloud hosting providers, and service vendors.

  • We may share your information with law enforcement or regulators when required by law.

  • This applies in the event of business transfers, such as a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data as long as your account is active or as required by law for recordkeeping and compliance.

7. Your Rights

Depending on where you live, you may have the following rights:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Please request a copy of the personal data we hold about you.

8. Cookies & Tracking

We use cookies and similar technologies for authentication, analytics, and site functionality. You can disable cookies in your browser, but some features may not work properly.

9. Third-Party Links

Boatter.com may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of our Services after changes means you accept the revised policy.

11. Contact

Email: [email protected]
Mailing Address:  1820 N Corporate Lakes Blvd STE 207, Weston, FL 33326

Boatter.com – Refund & Cancellation Policy

Last Updated: [Date]

1. Rentals – Cancellations & Refunds

  • Owner’s Cancellation Policy: Each Owner sets their own cancellation policy, which must be clearly stated in the listing. Clients are responsible for reviewing it before booking.

  • Client-Initiated Cancellations: Refunds, if any, will follow the Owner’s stated policy.

  • Owner-Initiated Cancellations: If the Owner cancels a confirmed booking, the Client will receive a full refund of the rental amount paid.

  • Platform Service Fees: Boatter.com service fees and commissions are non-refundable unless required by law.

2. Sales – Refunds

  • The $19.95 monthly listing fee for boat sales is non-refundable once charged, even if the boat is removed or sold before the end of the billing cycle.

  • Boatter.com does not handle payment or delivery for boat sales; refunds for boat purchase payments must be resolved directly between Buyer and Seller.

3. Force Majeure

Boatter.com is not responsible for cancellations or non-performance due to events beyond our reasonable control, including severe weather, government restrictions, strikes, pandemics, or mechanical failures.

4. Dispute Resolution

  • Rental payment disputes must first be addressed directly between Owner and Client.

  • If Boatter.com processed the payment, we may review and determine refund eligibility based on documented evidence.

  • Boatter.com’s decision on platform-related refunds is final.

5. Contact

Email: [email protected]
Mailing Address: 1820 N Corporate Lakes Blvd, Weston, FL 33326